Privacy Policy

Last Updated: May 9, 2024

At NURSEPLEXUS, we care about your privacy, and we want to make sure you feel comfortable and informed about how we handle your personal information on our website, www.Nurseplexus.com. Our privacy policy is here to help you understand your options when it comes to your data and how you can access and update it.

DISCLAIMER: this policy pertains only to our public facing website www.nursplexus.com (pre-login). Once you create an account and is approved and authenticated by the administrators of the entire platform, the authenticated user will be subject to user terms and agreement which includes a more stringent and strict set of policies and agreement as the post-login (behind the firewall) site contains confidential, personal and proprietary data.

Your privacy is very important to us, so we’ve put together this policy to make sure you know exactly how we handle your personal information. Here’s a quick rundown of what we do:

We only collect and use your personal info for the reasons we’ve told you about or when required by law, and we always get your consent first.
Plus, we’ll only hang onto your info for as long as we really need it to do what we said we would.

Here’s the kind of personal info we might collect from you:

Contact details like your name, email, address, phone number, and info about your practice.

And we might also need things like your username to help you log in or access your account.

Just like most websites, we might also grab some info about your computer, like your IP address and browser type, to help us make our site even better for you. But don’t worry, we’re always working to keep your info safe and secure!

We use this information to:

Provide you with the product or service information you’ve requested
Send you updates about our products
Share promotions for Nurseplexus products or services
Assist with any customer service inquiries you may have
Manage your account effectively
Address any questions or concerns you may have
Conduct research and analysis to improve our services
Enhance the functionality of our website

Information Sharing

Your privacy is important to us, and we’ll only share your personal information in ways outlined in this privacy statement. We never sell your information to third parties. Sometimes, we may need to share your information with companies that help us with our business activities, like shipping your order or providing customer service. Rest assured, these companies only use your information as necessary to assist us.

In certain circumstances, we may be required by law to disclose your personal information, such as in response to a subpoena or to protect our rights, your safety, or the safety of others. We’ll always seek your consent before sharing your information with any other third party.

Choice/Opt-Out:

If you prefer not to receive our newsletter or marketing emails, SMS messages, you can easily unsubscribe using the instructions provided in the emails, or you can reach out to us directly at the Unsubscribe link.

Access:

Please note that users cannot update or delete previously submitted information. If your information changes, such as your email address, we kindly ask that you resubmit a registration form or request.

SMS Messages:

SMS Consent, Phone Numbers, Emails, and other user-specific information collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

By providing your phone number and opting in, you consent to receive SMS messages from Nurseplexus related to:
– Nurse scheduling and case assignments
– Visit and care coordination updates
– Account notifications and security alerts
– Platform and operational updates.

Message frequency varies based on user activity.
Message and data rates may apply.
You can opt out at any time by replying STOP.
You can request help by replying HELP.

We do not share SMS consent or phone numbers with third parties or affiliates for marketing purposes.

Cookies:

We may use cookies to enhance your browsing experience, such as keeping track of your preferences and profile information. These cookies also help us gather general usage and statistical information to improve our website, without collecting any personal data.

Third Party Cookies:

Please note that cookies used by our partners are not covered by our privacy statement. While we do not have access or control over these cookies, our partners use session ID cookies to facilitate your navigation on our site.

Web Beacons:

Our website may utilize electronic images known as web beacons, in conjunction with cookies, to compile aggregated statistics and analyze site usage. Additionally, web beacons may be included in some of our emails to track the effectiveness of our customer communications and marketing campaigns.

Widgets:

Our website features Social Media Features, such as the Facebook Like button, Twitter follow button, and Google+ button. These Features may collect your IP address and page visit information to function properly. Please be aware that your interactions with these Features are subject to the privacy policy of the company providing them.

Chat:

We’re here to help you learn more about Nurseplexus through our chat feature, where you can connect with one of our experts. If the chat is offline, simply leave us your name and email address, and we’ll get back to you promptly. Alternatively, you can fill out our contact form, and one of our experts will reach out to you at your convenience.

Blogs:

Explore our website’s publicly accessible blogs and community forums to engage with valuable information and discussions. Please keep in mind that any contributions you make in these areas may be viewed and used by others who visit them.

Customer Testimonials / Comments / Reviews:

We showcase customer testimonials, comments, and reviews on our website, some of which may contain personally identifiable information. Before posting a testimonial, we obtain the customer’s consent via email. If you’d like to request the removal of your personal information from testimonials or comments, please contact us using our Testimonial Removal Request form.

Data Retention:

At Nurseplexus, we’ll keep your information as long as you have an active account with us or as necessary to provide you with our services. If you ever want to cancel your account or ask us to stop using your information for our services, simply reach out to us with a Data Removal Request. Rest assured, we’ll continue to use your information only as required by law, to resolve any disputes, or to enforce our agreements.

Security:

Your privacy and security mean everything to us. That’s why we take every precaution to safeguard the personal information you share with us. We adhere to industry-standard security measures to protect your data during transmission and once we receive it. While we do our best to maintain the highest level of security, please note that no method of transmission over the Internet or electronic storage is completely foolproof. If you ever have any questions about the security measures on our website, feel free to reach out to us using our Site Security Request form.

Notification of Privacy Policy Changes:

At Nurseplexus, we may occasionally update and refine our privacy policy to better serve you. If we make any changes, we’ll promptly update this privacy statement and other relevant locations to ensure you’re always informed about what information we collect, how we use it, and when and why we might disclose it. We encourage you to check back here periodically to stay up to date with the latest information on our privacy practices. Your trust and peace of mind are important to us!

AgileRN LLC
721 East Roosevelt Road
Wheaton, IL 60187
info@nurseplexus.com